Service Overviews

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Operational Support Service Overviews

FINANCE

The Finance team provides consolidated business support to F&O departments in the areas of fiscal management, reporting, budgeting, payroll and timekeeping, rate development, and internal controls.

• Accounting and financial support
• Budget development: provide financial information and support for F&O units
• Personnel changes
• Payroll and timekeeping
• Rate development
• Utility purchasing and billing

HUMAN RESOURCES

The HR team supports F&O departments in the areas of human resources policy and strategy, employment services, performance management, and compensation planning.

Key Services 
• Oversee and support all phases of hiring 
• Conduct exit interviews and identify retention trends •
 Employee and labor relations 
• Management consultation regarding employee relations and performance management
 • Employee relations investigations and corrective actions* 
• Compensation planning, e.g. change requests, compensation philosophy 
• Participate in union negotiations 
• Design and facilitate initiatives for organizational change and development 
• Facilitate diversity, equity, and inclusion activities 
• Contract interpretation* 
*Shared role with University Human Resources

 

INFORMATION SERVICES

FOIS optimizes information access and provides the tools for efficient processing of financial, material and other operational transactions.

Key Services

• Application development 
• Business analysis and reporting 
• Building and utility information management 
• Document management 
• Infrastructure support including network design for campus-wide networks and operation of 300+ servers 
• Web development

 

TRAINING

Training provides support in the areas of employee and organizational development and ensures compliance with regulatory training requirements.

Key Services

• Coordinate training classes and programs 
• Work with F&O departments to determine and fulfill training needs 
• Track and develop reports about employee training requirements and history